Analytics
Understanding your analytics
What does the analytics dashboard show?
It shows your scans, the reviews generated, and your conversion rate so you can see how many people who scanned went on to post a review. This tells you whether your placement and timing are working.
How do I improve my conversion rate?
Move your QR code closer to where the experience ends and prompt customers sooner. A card a customer can reach without standing up, shown right after a good experience, converts far better than a poster by the door or a next-day text.
How far back can I see my data?
History depth depends on your plan, with paid plans retaining the full history and the Free plan showing a recent window. Your current usage and counts are always visible regardless of plan.